Active- Listening and Observing

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Active- Listening and Observing

Format: Handout/Review Sheet
Topic: Staff Training
Age Group: All
Population: All
Level of Disability: All

The Active Listening and Observing Review Sheet is a "must have!" As staff, we need to be active listeners and observers in order to communicate well with the people we support. This two page review sheet discusses techniques to use with people who are verbal and nonverbal including:

*Reflect, Probe, Support, Advise
*Observe preferences, communication style and habits

This tool should be used with your newest team member as well as with your most veteran staff person.

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