Active- Listening and Observing
Format: Handout/Review Sheet
Topic: Staff Training
Age Group: All
Level of Disability: All
The Active Listening and Observing Review Sheet is a "must have!" As staff, we need to be active listeners and observers in order to communicate well with the people we support. This two page review sheet discusses techniques to use with people who are verbal and nonverbal including:
*Reflect, Probe, Support, Advise
*Observe preferences, communication style and habits
This tool should be used with your newest team member as well as with your most veteran staff person.
To download this resource and hundreds of others, join the YAI Resource Center now.