Management

101 Ways to Cope with Stress

Topic: Management, Staff Training
Format: Handout/Review Sheet
Population: All
Age Group: All
Levels of Disability: All

Want a list that will make you smile, make you think, make you stop and smell the roses? This handout and review sheet is an engaging way to help ourselves and help our staff reduce stress. The group activity, originally designed for college students can easily be adapted to the workplace.

101 Ways to Take Initiative at Work

Topic: Management, Staff Training
Format: PowerPoint/Presentation
Population: All
Age Group: All
Levels of Disability: All

A fun, dynamic training that gets staff pumped up to give their full 100%!

Appropriately Assertive Communication

Topic: Management, Staff Training
Format: PowerPoint/Presentation
Population: All
Age Group: All
Levels of Disability: All

Teach your team the skills they need to communicate effectively with one another. Resolve conflicts and don\'t let them hold you back! This training covers what causes certain communication behaviors, and shows how to communicate appropriately and assertively at work.

Basic Leadership Skills for Supervisors & Clinicians ~ Session 1

Beginning Your Leadership Journey

Topic: Management
Format: PowerPoint/Presentation
Population: All
Age Group: All
Levels of Disability: All

This training is the first of a 5-part series for enhancing the leadership skills of the management team. The training provides engaging activities for understanding perceptions of staff and the role of feedback in boosting morale and productivity.

Basic Leadership Skills for Supervisors & Clinicians ~ Session 2

Appropriately Assertive Communication

Topic: Management
Format: PowerPoint/Presentation
Population: All
Age Group: All
Levels of Disability: All

In this session, managers will learn how to give and receive feedback to increase effective communication. They will explore the pros and cons of the three common communication approaches along with strategies for employing assertive feedback. A 5-step communication process will teach how to approach any communication to ensure the best possible outcome.

Basic Leadership Skills for Supervisors & Clinicians ~ Session 3

Team Development & Leadership Style

Topic: Management
Format: PowerPoint/Presentation
Population: All
Age Group: All
Levels of Disability: All

Part 3 of the Basic Leadership Skills training focuses on the 4 stages of team development: forming, storming, norming and performing. Attendees will learn how to work with staff at each level of team development and the importance of making all staff responsible for the team's growth.

Basic Leadership Skills for Supervisors & Clinicians ~ Session 4

Motivating Others

Topic: Management
Format: PowerPoint/Presentation
Population: All
Age Group: All
Levels of Disability: All

This comprehensive lesson discusses the intrinsic and extrinsic factors that influence staff performance. Attendees learn the power of psychological needs including achievement, influence, affiliation, reward and order. They will also examine the ways to which they can retain good employees with goal setting and future planning.

Basic Leadership Skills for Supervisors & Clinicians ~ Session 5

Empowerment & Understanding Poor Performance

Topic: Management
Format: PowerPoint/Presentation
Population: All
Age Group: All
Levels of Disability: All

Help your managers navigate the murky waters of proper delegation techniques, when it is appropriate to empower staff, and how to handle poor performance.

Becoming a Better Listener

Topic: Management, Staff Training
Format: PowerPoint/Presentation
Population: All
Age Group: All
Levels of Disability: All

Being in a leadership role is an important responsibility. Staff are following your words and your actions. Counter intuitively, one trait of a successful leader is being a good listener. Staff will perform at a higher level if they believe that their ideas are being heard, acknowledged and ultimately utilized. This essential training program examines the importance and practice of listening skills from the managerial perspective.

Coaching Your Staff

Topic: Management
Format: Lesson Plan, Manual, Handout/Review Sheet
Population: All
Age Group: All
Levels of Disability: All

This guide explores the role of coaching in the workplace as an opportunity to contribute to another person's development. It examines who should be coached, when coaching should take place and the difference between being a manager and a mentor. It includes tools for self evaluation, action planning and coaching sessions.

Creating Positive and Professional Relationships

Topic: Management, Staff Training
Format: Handout/Review Sheet
Population: All
Age Group: All
Levels of Disability: All

This one-page handout provides helpful guidelines for establishing and improving our work interactions. Add a creative twist by having staff take turns picking guidelines out of a hat to role play the wrong and right way to interact.

Effective Personal & Professional Communication

Topic: Management, Staff Training
Format: PowerPoint/Presentation
Population: All
Age Group: All
Levels of Disability: All

This easy-to-follow training gives an overview of communication styles and professional expectations. It provides clear examples of effective communication language and strategies.

Giving Feedback Review Sheet

A Review Sheet

Topic: Management
Format: Handout/Review Sheet
Population: All
Age Group: All
Levels of Disability: All

Giving feedback to staff is not always so easy! This one page review sheet is a handy reminder of some of the do\'s and don\'ts of Giving Feedback.

Got Questions?

Abuse Prevention Game

Topic: Management, Staff Training
Format: Game/Activity
Population: All
Age Group: All
Levels of Disability: All

This Jeopardy style game is a fun and interactive way to review abuse prevention training with your staff.

Influencing the Legislative Process

Topic: Management
Format: PowerPoint/Presentation
Population: All
Age Group: All
Levels of Disability: All

This unusual training program is important because our field is by and large dependent on government funding. Other fields compete for the same money, so our influence is very much needed to direct funds our way!

Motivating Staff Towards Improved Performance

Topic: Management
Format: PowerPoint/Presentation
Population: All
Age Group: All
Levels of Disability: All

This Powerpoint presentation details numerous things that a manager can do to ensure that their staff are performing at a high level. It provides a trainer with an excellent foundation of ideas to facilitate an interesting and informative session.

Performance Appraisal Training

Topic: Management
Format: PowerPoint/Presentation
Population: All
Age Group: All
Levels of Disability: All

This training describes the importance of evaluation for staff development along with the steps for working with staff before, during and after the appraisal. Tools for appraisal include effective approaches for giving feedback, tendencies for supervisors to avoid and setting

Preparing for the Holidays in a Residential Program from Residential Supervisor Virginia Allocca

Expert Tips & Challenges

Topic: Management
Format: Tips and Challenges
Population: All
Age Group: All
Levels of Disability: All

Holiday times are filled with special touches that make everyone feel festive. How do we accommodate the many needs and requests of individuals in a group home over the holidays? Virginia provides tips drawn from strategies employed at the Old Bethpage residence.

Prescription Hotline

From "The Best of YAI" Newsletter

Topic: Healthy Lifestyles, Management
Format: Newsletter
Population: All
Age Group: All
Levels of Disability: All

Paper prescriptions, filing, finding, oh my! One LPN, Radiant Smalls, thought there should be a better way to store and retrieve this information. Then he started to tinker and made it happen!

Residential Sr. Director, Vera Halpenny on Leadership

Expert Tips & Challenges

Topic: Management
Format: Tips and Challenges
Population: All
Age Group: All
Levels of Disability: All

Leaders are responsible to their teams for providing appropriate direction and support in all types of situations. The more challenging the situation the more the leader needs to demonstrate a level of expertise that enables the staff to navigate through the turbulent waters.

Setting Up a Leadership Training Program

A Step by Step Guide

Topic: Staff Training, Management
Format: Manual
Population: All
Age Group: All
Levels of Disability: All

This resource is a wonderful "How-To" guide to setting up and implementing an outstanding leadership program! The purpose of our Leadership Training Program is to provide qualified staff with the opportunity to understand the role of leaders and the concept of leadership through the eyes of YAI Day Services Managers.

SMART Goals

Topic: Management, Staff Training
Format: Handout/Review Sheet
Population: All
Age Group: All
Levels of Disability: All

This one-page handout reviews the key strategies and resources for creating SMART goals.

Team Development

Topic: Staff Training, Management
Format: PowerPoint/Presentation
Population: All
Age Group: All
Levels of Disability: All

This resource is an in-depth look at how teams are built, the stages they progress through, how to set goals and resolve conflicts. Learn how to develop and maintain an effective team at work with this presentation.

Training Your Staff

The EMOE Model

Topic: Management
Format: Handout/Review Sheet
Population: All
Age Group: All
Levels of Disability: All

Explain, model, observe, and evaluate your staff to great skills! That's what the EMOE Model is! This training will teach you how to apply this model to any employee training situation.

Tried and True Tips to Set a Positive Tone in Your Program

Topic: Management, Staff Training
Format: Handout/Review Sheet
Population: All
Age Group: All
Levels of Disability: All

These tips provide a great quick refresher for leadership success. Tips include how to hire, encourage and motivate staff, how to promote self awareness and shape ourselves to be effective role models.

Understanding Generational Diversity

Topic: Management, Staff Training
Format: PowerPoint/Presentation
Population: All
Age Group: All
Levels of Disability: All

Learning about different generations helps us to form a more cohesive team. It is important to understand the values and communication styles of various generations. This training makes learning this information fun and interactive!

YAI Sexuality Policy

Topic: Management, Relationships and Sexuality
Format: Policy
Population: All
Age Group: Adult
Levels of Disability: Mild (high functioning), Moderate

The YAI policy on Relationships and Sexuality was designed based upon a model that was shared by an agency in New Zealand. We needed a much more specific policy that dealt with a myriad of issues for people with IDD and their families, as well as staff.