The American Red Cross is operating a virtual Family Assistance Center to provide comfort and support, information and referrals for New York State families that have lost loved ones to the COVID-19 Coronavirus. The virtual Family Assistance Center will link families to crisis counselors who will provide emotional and spiritual support, as well as information and referrals to help them navigate the challenging process they might be facing as a result of their loved one’s death. In order to get assistance, fill out the online intake form in English or Spanish. For those without access to the needed online technology, please call 585.957.8187 to be linked to an intake person who can assist with the initial steps.
This resource is for New York State residents.