An IAC and YAI Collaboration. This training will teach staff how to prevent a crisis utilizing positive behavior intervention methods. The presentation will include discussion on challenging behaviors and how staff can respond to defuse the situation. This course is for those staff who do not require full SCIP-R certification and also for staff who provide services in non-certified settings (Adults and children). It does not include physical interventions but instead focuses on the positive behavior intervention techniques that staff can implement to prevent crises.