Formerly known has LIFENET, NYC Well is much broader and bigger, with increased capacity to handle calls, and more services available.
New Yorkers can reach a counselor by calling 1.888.NYC.Well (692.9355), texting WELL to 65173, or chatting at nyc.gov/nycwell. Counseling services are available in English, Spanish, or Mandarin/Cantonese, with translation in more than 200 languages. Offering: Crisis Counseling and Suicide Prevention, Referral to Behavioral Health Services, Mobile Crisis Teams, Follow-up Services, Short-term Counseling and Peer Support. They also provide a searchable services database.