As part of YAI’s ongoing commitment to embody and promote the highest ethical standards, we have an active Compliance and Ethics Program. This program furthers our mission of promoting opportunities of living, loving, working, and learning for people with disabilities. It promotes adherence to laws, regulation, and the agency’s internal policies. And it is also designed to prevent fraud, waste, and abuse in our delivery of services.
While we encourage and prefer direct communication which will be held in confidence, you may also raise concerns anonymously by calling the Anonymous and Confidential Hotline at 212.273.6161 or you can email firstname.lastname@example.org.
YAI’s exemplary history of integrity and honesty is a product of our joint efforts and we remain committed to this legacy.
Compliance & Ethics Program
YAI's Compliance & Ethics Program program furthers our mission of promoting opportunities of living, loving, working, and learning for people with disabilities. It promotes adherence to laws, regulation, and the agency’s internal policies. And it is also designed to prevent fraud, waste, and abuse in our delivery of services.
HIPAA (Health Insurance Portability and Accountability Act)
YAI's HIPAA program is made up of tools and resources, all of it rooted in respect for each and every persons' right to privacy.
Notification about Non-Discrimination and Accessibility
Young Adult Institute (YAI) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. YAI does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
YAI implements an ongoing Quality Improvement System that involves every department and every level within the organization. Assisting each person supported in living their best life is considered whenever developing quality improvement initiatives, person-centered activities, staff development plans, and program assessments, and is part of every department within the YAI network.
The YAI Network is committed to providing the highest quality services and conducting our business with honesty and integrity and in compliance with all applicable laws and regulations. We expect that the people who conduct business with our organization will support these efforts as well.
California Appeals & Complaints Process
California state’s developmental services community is best served by an open exchange of information and opinions, and the Department of Developmental Services (DDS) is committed to resolving problems and concerns when they occur. You can find information on the multiple options consumers, family members, vendors and providers have for filing appeals and complaints.