Listen, Support, Empower
People with intellectual and/or developmental disabilities (I/DD) will experience a problem and want our help. This DVD and CD-ROM workbook do NOT teach how to formally counsel , but rather it is applicable for the on-the-spot discussions. People with I/DD need to vent to a supportive person and sometimes problem solving and advice are not needed. If problem solving is justified, staff needs to help the person decide what is best for him/her through the exploration of available options.