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NYS Office for New Americans Hotline

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Catholic Charities operates the New York State New Americans Hotline, a statewide information and referral hotline that provides general information and referrals to appropriate service agencies in response to immigration and citizenship-related questions. Hotline operators speak English, Spanish, French, Romanian, Polish, Albanian, Japanese, and Arabic. The New Americans Hotline provides an expanded menu of language options previously not available via a language service line. The hotline does not provide legal advice. Questions on individual eligibility are referred to legal services agencies for immigration consultations.