Catholic Charities operates the New York State New Americans Hotline, a statewide information and referral hotline that provides general information and referrals to appropriate service agencies in response to immigration and citizenship-related questions. Hotline operators speak English, Spanish, French, Romanian, Polish, Albanian, Japanese, and Arabic. The New Americans Hotline provides an expanded menu of language options, previously not available, via a language service line, as well. The hotline does not provide legal advice. Questions on individual eligibility are referred to legal services agencies for immigration consultations.
The NYS Office for New Americans Hotline